FAQ

‘Panic Rooms’ or ‘Escape Rooms’ are an exciting form of entertainment where a team of family, friends or colleagues can enter an immersive adventure experience. By searching the room for clues, hidden items and solving puzzles the main aim is to escape before your 60 minutes are up.

Think Crystal Maze meets Sherlock Holmes and you won’t be far off!

If you arrive late for your booking we reserve the right to deduct time from your game however we will always try our best to give you the full 60-minute experience.

If you arrive too late for your booking to be run the booking is classed as a no-show and no refund will be given.

Due to us being a live event we cannot guarantee any reschedules or cancellations. Please email us when this need occurs and we will attempt to organise this for you.

Please note – Admin charges may be applied. No refunds are provided.

This varies from room to room depending on size, gameplay or setup.

Sherlock Holmes and Return To The Tomb can take up to 6 players
Strike Force can take up to 7 players
The Panic Room can take up to 8 players
CSI: The Mafia Murders and Carnevil can take up to 10 players

Due to staffing bookings are required to be made in advance, we always try to accommodate as best as possible so it’s best to call us to confirm that an experience can be run for you at your desired time.

The Panic Room experience is nothing to be afraid of, most escape rooms aren’t horror-themed and are just filled with fun and adventure.

This will depend per person however we believe that most people will be fine, for health and safety the door is never locked so you may exit and re-enter at any time. The room itself is pretty large so if you feel claustrophobia or anxiety may be an issue we would recommend booking with a smaller group. Alternatively, you can come to us before booking and check out the room beforehand to decide if you are comfortable with it.

Players younger than 12 years old will require an adult present.
Most of our rooms are suitable for ages 8+, see individual room pages for further information.

Note for CARNEVIL – Minimum age is 12, players under 15 require adult present

Please arrive 15 minutes before your booked session time slot for your briefing and introduction.

You don’t need to bring anything except you and your teammates!

Please note:
For Axe Throwing the following clothing items are not allowed:
Open-toed shoes
Heels
Any footwear that may cause you to lose balance

Check out the full information on this on our accessibility page. Click Here to view