Accessibility For Escape Room Experiences

Updated – 01/05/26 – Subject to change

Here at The Panic Room Harlow, we want to give everyone the opportunity to escape. However, due to the format of escape rooms and the buildings we are in, this isn’t always the case. We continually strive to enhance our offering and implement changes that will provide more value for everyone. If you have any questions at all about whether a room will be suitable for you, just contact us!

Wheelchair Accessibility:
There are on-site disabled toilets available at all times on the main floor

Important Note: Access to the building – The lift is currently out of order, so all experience require stairs to get to them.

Wheelchair accessible if the player is transferable and able to use stairs for short periods, some/multiple parts of modified gameplay:
CSI Mafia Murders – On the top floor, accessible via a short flight of steps next to the lift
The Panic Room – Contains secret passages with raised entrances
Strike Force – Contains secret passages with raised entrances

PLEASE NOTE: For those who do not require a wheelchair but need seating, this is available in all rooms on request, and many rooms already have seating to accommodate this.

Notes regarding the physicality of our other rooms:
Carnevil – Multiple areas would remain inaccessible during the game, which would diminish the enjoyment of the experience.
Sherlock – This room is not wheelchair accessible due to a secret passage with raised entrance, however, this can be bypassed upon request and entry into the next space given.
Return To The Tomb – This is a physically intensive room that requires crawling through, up, and down.

DEAF/HOH ACCESSIBILITY:
Generic Briefing/Safety Videos are subtitled, and printed copies of the story introduction are available upon request.
The following games have audio puzzle/communication elements that have accessibility adjustments upon request:
CSI Mafia Murders – There are several audio elements in the room howeve,r written versions of these audio elements can be provided upon request
Sherlock – Narration plays at points during the experience, non essential for gameplay

Rooms with limited DEAF/HOH accessibility:
The Panic Room – There are 2 audio puzzles
Strike Force – There is 1 audio puzzle & clues provided by walkie-talkie
Return To The Tomb – Clues provided by walkie-talkie
Carnevil – Clues provided by walkie-talkie plus 2 puzzles that will be achievable but more difficult without audio cues.

Epilepsy/Light sensitivity Accessibility:
The following rooms have elements of flashing/strobing lights which may affect some users;
Strike Force – Slow-rotating red lights, which can be deactivated

Colour Blindness:
The following rooms have colour-based puzzles:
The Panic Room – 1 Puzzle, however, can be solved by logic rather than colours
Carnevil – 1 Puzzle
Sherlock – 1 Puzzle

Low Light:
In some experiences, the story/setting may be dark to match the surroundings; however, suitable torches or light sources are always provided for puzzles/interactions that need to be solved visually. If you would like more torches or even to bring in your own torches, this is absolutely fine. We only ask that you keep in mind that each experience is designed with particular lighting in mind.

We are aware that there are many specific requirements that our customers may need and we always do our best to accommodate, so if you have any questions regarding how appropriate any of our rooms would be for you, please reach out to us at: dontpanic@thepanicroom.net